Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202201857 | Betsi Cadwaladr University Health Board | Health | Upheld | 21 Sep 2023 |
| PSOW-202200785 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 21 Sep 2023 |
| PSOW-202304886 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 20 Sep 2023 |
| PSOW-202202905 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 19 Sep 2023 |
| PSOW-202302683 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 13 Sep 2023 |
| PSOW-202203360 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Not Upheld | 12 Sep 2023 |
| PSOW-202106094 | Betsi Cadwaladr University Health Board | Health | Upheld | 11 Sep 2023 |
| PSOW-202203673 | Betsi Cadwaladr University Health Board | Health | Upheld | 7 Sep 2023 |
| PSOW-202202020 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 7 Sep 2023 |
| PSOW-202304005 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 7 Sep 2023 |
| PSOW-202301299 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 5 Sep 2023 |
| PSOW-202301299 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 5 Sep 2023 |
| PSOW-202107105 | Betsi Cadwaladr University Health Board | Health | Other | 31 Aug 2023 |
| PSOW-202205543 | Betsi Cadwaladr University Health Board | Health | Other | 31 Aug 2023 |
| PSOW-202202992 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Not Upheld | 29 Aug 2023 |
| PSOW-202202972 | Betsi Cadwaladr University Health Board | Health | Upheld | 29 Aug 2023 |
| PSOW-202202251 | Betsi Cadwaladr University Health Board | Health | Upheld | 24 Aug 2023 |
| PSOW-202107049 | Betsi Cadwaladr University Health Board | Health | Upheld | 16 Aug 2023 |
| PSOW-202302813 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 16 Aug 2023 |
| PSOW-202300966 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 2 Aug 2023 |
| PSOW-202107480 | Betsi Cadwaladr University Health Board | Health | Upheld | 30 Jun 2023 |
| PSOW-202301734 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 28 Jun 2023 |
| PSOW-202301251 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 27 Jun 2023 |
| PSOW-202300272 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 26 Jun 2023 |
| PSOW-202301226 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 23 Jun 2023 |