Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202309153 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 18 Apr 2024 |
| PSOW-202300535 | Betsi Cadwaladr University Health Board | Health | Upheld | 4 Apr 2024 |
| PSOW-202309096 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 27 Mar 2024 |
| PSOW-202308954 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 27 Mar 2024 |
| PSOW-202303635 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 27 Mar 2024 |
| PSOW-202200680 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 15 Mar 2024 |
| PSOW-202202695 | Betsi Cadwaladr University Health Board | Health | Upheld | 14 Mar 2024 |
| PSOW-202106970 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Not Upheld | 13 Mar 2024 |
| PSOW-202104884 | Betsi Cadwaladr University Health Board | Health | Upheld | 13 Mar 2024 |
| PSOW-202300012 | Betsi Cadwaladr University Health Board | Health | Upheld | 12 Mar 2024 |
| PSOW-202300378 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 8 Mar 2024 |
| PSOW-202204940 | Betsi Cadwaladr University Health Board | Health | Upheld | 7 Mar 2024 |
| PSOW-202308817 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 5 Mar 2024 |
| PSOW-202303826 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 1 Mar 2024 |
| PSOW-202105722 | Betsi Cadwaladr University Health Board | Health | Upheld | 23 Feb 2024 |
| PSOW-202308379 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 21 Feb 2024 |
| PSOW-202207598 | Betsi Cadwaladr University Health Board | Health | Upheld | 9 Feb 2024 |
| PSOW-202205693 | Betsi Cadwaladr University Health Board | Health | Upheld | 8 Feb 2024 |
| PSOW-202307376 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 7 Feb 2024 |
| PSOW-202307280 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 6 Feb 2024 |
| PSOW-202203229 | Betsi Cadwaladr University Health Board | Health | Upheld | 29 Jan 2024 |
| PSOW-202105722 | Betsi Cadwaladr University Health Board | Health | Upheld | 29 Jan 2024 |
| PSOW-202106229 | Betsi Cadwaladr University Health Board | Health | Upheld | 26 Jan 2024 |
| PSOW-202202309 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 26 Jan 2024 |
| PSOW-202202308 | A Care Home | Upheld | 26 Jan 2024 |