Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202303418 | Aneurin Bevan University Health Board | Health | Upheld | 4 Apr 2024 |
| PSOW-202309147 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 28 Mar 2024 |
| PSOW-202303312 | Aneurin Bevan University Health Board | Health | Upheld | 28 Mar 2024 |
| PSOW-202309054 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 26 Mar 2024 |
| PSOW-202309295 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 20 Mar 2024 |
| PSOW-202206426 | Aneurin Bevan University Health Board | Health | Not Upheld | 20 Mar 2024 |
| PSOW-202207226 | Aneurin Bevan University Health Board | Health | Upheld | 15 Mar 2024 |
| PSOW-202205258 | Aneurin Bevan University Health Board | Health | Upheld | 15 Mar 2024 |
| PSOW-202309305 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 13 Mar 2024 |
| PSOW-202303749 | Aneurin Bevan University Health Board | Health | Upheld | 13 Mar 2024 |
| PSOW-202308831 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 29 Feb 2024 |
| PSOW-202308500 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 26 Feb 2024 |
| PSOW-202308928 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 23 Feb 2024 |
| PSOW-202306635 | A Dental Practice | Health | Resolved / Early Resolution | 21 Feb 2024 |
| PSOW-202308420 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 16 Feb 2024 |
| PSOW-202204524 | Aneurin Bevan University Health Board | Health | Not Upheld | 13 Feb 2024 |
| PSOW-202204525 | Aneurin Bevan University Health Board | Health | Not Upheld | 13 Feb 2024 |
| PSOW-202206899 | Aneurin Bevan University Health Board | Health | Not Upheld | 8 Feb 2024 |
| PSOW-202108136 | Aneurin Bevan University Health Board | Health | Upheld | 8 Feb 2024 |
| PSOW-202307593 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 8 Feb 2024 |
| PSOW-202207050 | Aneurin Bevan University Health Board | Health | Not Upheld | 8 Feb 2024 |
| PSOW-202207051 | Gloucestershire Hospitals NHS Foundation Trust | Health | Upheld | 8 Feb 2024 |
| PSOW-202301069 | Aneurin Bevan University Health Board | Health | Other | 1 Feb 2024 |
| PSOW-202101741 | Aneurin Bevan University Health Board | Health | Upheld | 24 Jan 2024 |
| PSOW-202305250 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 24 Jan 2024 |