Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202106889 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 10 Aug 2023 |
| PSOW-202105026 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 8 Aug 2023 |
| PSOW-202106765 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 30 Jun 2023 |
| PSOW-202106064 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 20 Jun 2023 |
| PSOW-202201893 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 30 May 2023 |
| PSOW-202208519 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 26 May 2023 |
| PSOW-202208404 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 9 May 2023 |
| PSOW-202205652 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 4 May 2023 |
| PSOW-202107266 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 2 May 2023 |
| PSOW-202102961 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 20 Apr 2023 |
| PSOW-202106156 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 17 Apr 2023 |
| PSOW-202208104 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 13 Apr 2023 |
| PSOW-202103949 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 31 Mar 2023 |
| PSOW-202105997 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 23 Mar 2023 |
| PSOW-202207352 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 21 Mar 2023 |
| PSOW-202105979 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 20 Mar 2023 |
| PSOW-202105778 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 15 Mar 2023 |
| PSOW-202201994 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 14 Mar 2023 |
| PSOW-202201142 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 27 Feb 2023 |
| PSOW-202204514 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 17 Feb 2023 |
| PSOW-202005228 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 16 Feb 2023 |
| PSOW-202103937 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 14 Feb 2023 |
| PSOW-202206685 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202105780 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 10 Feb 2023 |
| PSOW-202205513 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 10 Feb 2023 |