Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202308841 | Hafod Housing Association | Housing | Resolved / Early Resolution | 23 Feb 2024 |
| PSOW-202304927 | Hafod Housing Association | Housing | Resolved / Early Resolution | 18 Oct 2023 |
| PSOW-202305286 | Hafod Housing Association | Housing | Resolved / Early Resolution | 13 Oct 2023 |
| PSOW-202303082 | Hafod Housing Association | Housing | Resolved / Early Resolution | 13 Sep 2023 |
| PSOW-202303141 | Hafod Housing Association | Health | Resolved / Early Resolution | 6 Sep 2023 |
| PSOW-202303221 | Hafod Housing Association | Housing | Resolved / Early Resolution | 7 Aug 2023 |
| PSOW-202207531 | Hafod Housing Association | Housing | Resolved / Early Resolution | 22 Mar 2023 |
| PSOW-202207985 | Hafod Housing Association | Housing | Resolved / Early Resolution | 3 Mar 2023 |
| PSOW-202207652 | Hafod Housing Association | Housing | Resolved / Early Resolution | 3 Mar 2023 |
| PSOW-202207266 | Hafod Housing Association | Housing | Resolved / Early Resolution | 27 Feb 2023 |
| PSOW-202206299 | Hafod Housing Association | Housing | Upheld | 10 Feb 2023 |
| PSOW-202206315 | Hafod Housing Association | Housing | Resolved / Early Resolution | 3 Jan 2023 |
| PSOW-202205098 | Hafod Housing Association | Housing | Resolved / Early Resolution | 6 Dec 2022 |
| PSOW-202205285 | Hafod Housing Association | Housing | Resolved / Early Resolution | 25 Nov 2022 |
| PSOW-202205045 | Hafod Housing Association | Housing | Resolved / Early Resolution | 23 Nov 2022 |
| PSOW-202204618 | Hafod Housing Association | Housing | Resolved / Early Resolution | 7 Nov 2022 |
| PSOW-202204364 | Hafod Housing Association | Housing | Resolved / Early Resolution | 25 Oct 2022 |
| PSOW-202203096 | Hafod Housing Association | Housing | Resolved / Early Resolution | 5 Sep 2022 |
| PSOW-202202455 | Hafod Housing Association | Housing | Resolved / Early Resolution | 25 Jul 2022 |
| PSOW-202201454 | Hafod Housing Association | Housing | Resolved / Early Resolution | 20 Jul 2022 |
| PSOW-202201275 | Hafod Housing Association | Housing | Resolved / Early Resolution | 10 Jun 2022 |
| PSOW-202107880 | Hafod Housing Association | Housing | Resolved / Early Resolution | 26 Mar 2022 |
| PSOW-202107953 | Hafod Housing Association | Housing | Resolved / Early Resolution | 11 Mar 2022 |
| PSOW-202105627 | Hafod Housing Association | Housing | Resolved / Early Resolution | 22 Dec 2021 |
| PSOW-202105224 | Hafod Housing Association | Housing | Resolved / Early Resolution | 5 Nov 2021 |