Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202208251 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 23 Mar 2023 |
| PSOW-202106819 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Not Upheld | 14 Mar 2023 |
| PSOW-202201815 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Withdrawn | 1 Mar 2023 |
| PSOW-202205022 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Not Upheld | 24 Feb 2023 |
| PSOW-202204444 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 10 Feb 2023 |
| PSOW-202202982 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 10 Feb 2023 |
| PSOW-202106759 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 6 Feb 2023 |
| PSOW-202108404 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 2 Feb 2023 |
| PSOW-202105884 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 20 Dec 2022 |
| PSOW-202204341 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 1 Dec 2022 |
| PSOW-202203494 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 7 Nov 2022 |
| PSOW-202202134 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 22 Jul 2022 |
| PSOW-202201456 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 23 Jun 2022 |
| PSOW-202102038 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 30 May 2022 |
| PSOW-202108074 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 24 Mar 2022 |
| PSOW-202107179 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 24 Feb 2022 |
| PSOW-202101991 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 1 Sep 2021 |
| PSOW-202000868 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Not Upheld | 8 Jul 2021 |
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