Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202002309 | Betsi Cadwaladr University Health Board | Health | Upheld | 14 Sep 2021 |
| PSOW-202101991 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 1 Sep 2021 |
| PSOW-202002703 | Betsi Cadwaladr University Health Board | Health | Upheld | 27 Aug 2021 |
| PSOW-202002273 | Betsi Cadwaladr University Health Board | Health | Other | 26 Aug 2021 |
| PSOW-202103038 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 24 Aug 2021 |
| PSOW-202001892 | Betsi Cadwaladr University Health Board | Health | Upheld | 12 Aug 2021 |
| PSOW-202002515 | Betsi Cadwaladr University Health Board | Health | Upheld | 12 Aug 2021 |
| PSOW-202100869 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 3 Aug 2021 |
| PSOW-202101859 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 25 Jul 2021 |
| PSOW-202002531 | Betsi Cadwaladr University Health Board | Health | Upheld | 22 Jul 2021 |
| PSOW-202000661 | Betsi Cadwaladr University Health Board | Health | Other | 21 Jul 2021 |
| PSOW-202101831 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 19 Jul 2021 |
| PSOW-202001338 | Betsi Cadwaladr University Health Board | Health | Upheld | 19 Jul 2021 |
| PSOW-201905922 | Betsi Cadwaladr University Health Board | Health | Upheld | 15 Jul 2021 |
| PSOW-202005646 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 14 Jul 2021 |
| PSOW-202001388 | Betsi Cadwaladr University Health Board | Health | Upheld | 9 Jul 2021 |
| PSOW-202000868 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Not Upheld | 8 Jul 2021 |
| PSOW-202002601 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 24 Jun 2021 |
| PSOW-202001962 | Betsi Cadwaladr University Health Board | Health | Upheld | 24 Jun 2021 |
| PSOW-202100514 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 21 Jun 2021 |
| PSOW-202005226 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 27 May 2021 |
| PSOW-202001682 | A Dental Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 25 May 2021 |
| PSOW-202006112 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 19 May 2021 |
| PSOW-202000416 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 4 May 2021 |
| PSOW-202006026 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 4 May 2021 |