University Hospital Southampton NHS Foundation Trust
Mrs E complains that in April 2024 the Trust overdosed her husband with oxygen and left him unattended for two or more hours which led to his sad death later that month.
Source · Ombudsman casework
PHSO Casework Decisions
4,426 published decisions
3,735 Health (NHS)
691 Parliamentary
17% upheld or partly upheld
Range: Apr 2021–Aug 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication. These 4,426 decisions represent approximately 1.4% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Organisation: University Hospital Southampton NHS Foundation Trust · Remove organisation filter
Decisions
University Hospital Southampton NHS Foundation Trust
AI-generated summary Trust rescheduled his bladder and prostate surgery four times, delaying treatment, worsening his condition, and causing him pain and early retirement.
University Hospital Southampton NHS Foundation Trust
AI-generated summary Mrs R complained about her husband's care, alleging failure to identify severity, wrongful referral, delayed MRI, missed medication, poor communication, and lack of dignity in death.
University Hospital Southampton NHS Foundation Trust
AI-generated summary Mr O complained about an unnecessary armpit drainage procedure performed without his consent, inappropriately by his bedside, and against previous medical advice.
University Hospital Southampton NHS Foundation Trust
AI-generated summary Miss A complained about a three-year delay for spinal cord stimulation surgery, poor communication, and failure to consider her desire to start a family.
University Hospital Southampton NHS Foundation Trust
AI-generated summary Mr G complained the Trust failed to complete an urgent neurology assessment as requested, causing a lost opportunity for better treatment outcomes and frustration with complaint handling.
University Hospital Southampton NHS Foundation Trust
AI-generated summary Mr I complained the Trust prematurely discharged his wife, suffering from depression and psychosis, leading to her being found wandering and developing a severe foot infection.
University Hospital Southampton NHS Foundation Trust
AI-generated summary Mr F complained the Trust incorrectly diagnosed him with syncope in April 2024, causing him to stop driving and report to the DVLA, which led to significant financial and emotional stress for 18 months.
University Hospital Southampton NHS Foundation Trust
AI-generated summary Complainants alleged their father received inadequate ED care, including delayed assessment, missed diagnosis of aortic dissection, and delays in monitoring and pain relief, contributing to his death.
University Hospital Southampton NHS Foundation Trust
AI-generated summary Mr R complained his father suffered a fall and head injury due to lack of supervision while using a commode, causing Mr R significant distress and worry about his father's safety.
University Hospital Southampton NHS Foundation Trust
AI-generated summary Mrs F complained her father received excessive warfarin and faced delayed CT scans after a fall, worsening a brain bleed and contributing to his death. She also cited a lack of fall prevention improvements.
University Hospital Southampton NHS Foundation Trust
AI-generated summary Trust wrongly rejected two adult mental health referrals for Miss R, leading to her continued experience of seizures, headaches, and nosebleeds without NHS support.
University Hospital Southampton NHS Foundation Trust
AI-generated summary Inappropriate discharge of her husband with high troponin, without complete paperwork or risk awareness, leading to his death. She sought explanation, apology, improvements, and financial remedy.
University Hospital Southampton NHS Foundation Trust
AI-generated summary Mrs E complained about delayed X-ray, lack of ice after knee surgery, unwanted catheter insertion, and a delayed referral for ankle surgery, impacting her recovery and wellbeing.
University Hospital Southampton NHS Foundation Trust
AI-generated summary Mrs H complained her late husband, Mr H, was inappropriately discharged with a high troponin level, without completed paperwork or awareness of risks, leading to his death.
University Hospital Southampton NHS Foundation Trust
AI-generated summary The Trust failed to perform an MRI and diagnose a herniated disc and foot drop, causing delayed treatment, potential nerve damage, and ongoing health issues with significant costs.
University Hospital Southampton NHS Foundation Trust
AI-generated summary Mr K complained a sigmoidoscopy in 2020 led to complications including bleeding, a fistula, and faecal incontinence, which the Trust failed to identify.
University Hospital Southampton NHS Foundation Trust
AI-generated summary Mrs C complained about her husband's care, citing inappropriate discharge, delayed diagnosis, insufficient pain medication, and slow steroid prescription, leading to brain damage.