Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication. These 4,426 decisions represent approximately 1.4% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Organisation: United Lincolnshire Hospitals NHS Trust · Remove organisation filter
AI-generated summary Mrs N complained staff did not fully investigate her husband's initial symptoms, and about a fall, catheter delays, nutrition, oral thrush treatment, and end-of-life decisions during later admissions.
AI-generated summary Ms A complained the Trust inappropriately discharged her client, Mr H, to an empty home instead of a hospice, leading to him being found distressed and dying two days later.