Source · Ombudsman casework
PHSO Casework Decisions
4,026 published decisions
3,412 Health (NHS)
614 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Jun 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 4,026 decisions represent approximately 1.3% of the 319,000 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005166 | Tameside and Glossop Integrated Care NHS Foundati… Ms W complained her father, Mr O, received poor care, including neglected dementia needs, painful repositioning, inadequate hydration/nutrition, ineffective pain … |
NHS in England | Partly upheld | 30 Mar 2026 |
| P-005063 | Tameside and Glossop Integrated Care NHS Foundati… Mrs K complained about incorrect risk information regarding breech birth, withdrawal of homebirth support, failures during hospital transfer and labour, … |
NHS in England | Closed | 19 Mar 2026 |
| P-004527 | Tameside and Glossop Integrated Care NHS Foundati… Mrs F complained the Trust inappropriately discharged her partner, Mr O, from A&E, believing it led to his premature death. |
NHS in England | Partly upheld | 19 Dec 2025 |
| P-003460 | Tameside and Glossop Integrated Care NHS Foundati… Mrs X complained the Trust discharged her husband, Mr X, when he was unwell, leading to readmission. She also alleged … |
NHS in England | Not upheld | 17 Mar 2025 |
| P-003234 | Tameside and Glossop Integrated Care NHS Foundati… Miss G complained the Trust delayed acting on Mr H's lung disease diagnosis, preventing treatment, and failed to notify his … |
NHS in England | Partly upheld | 3 Dec 2024 |
| P-003162 | Tameside and Glossop Integrated Care NHS Foundati… Mrs N complained the Trust's account of service improvements was insufficient following missed antibiotic doses, lack of consultant input, and … |
NHS in England | Closed | 29 Nov 2024 |
| P-002830 | Tameside and Glossop Integrated Care NHS Foundati… Mr D complained the Trust incorrectly placed his mother on end-of-life care and stopped active treatment, believing her death might … |
NHS in England | Closed | 18 Jul 2024 |
| P-002508 | Tameside and Glossop Integrated Care NHS Foundati… Ms V complained the Trust failed to effectively test for COVID-19, discharged her mother prematurely, and did not properly monitor … |
NHS in England | Closed | 20 Mar 2024 |
| P-001295 | Tameside and Glossop Integrated Care NHS Foundati… Daughter complained her father developed a pressure sore due to inadequate care and lack of family communication. She also alleged … |
NHS in England | Upheld | 10 Feb 2022 |