Royal United Hospitals Bath NHS Foundation Trust
AI-generated summary Mrs C alleged the Trust misdiagnosed her stroke as a migraine and discharged her without life-saving medication, causing permanent disability and medical retirement.
Source · Ombudsman casework
PHSO Casework Decisions
4,426 published decisions
3,735 Health (NHS)
691 Parliamentary
17% upheld or partly upheld
Range: Apr 2021–Aug 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication. These 4,426 decisions represent approximately 1.4% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Organisation: Royal United Hospitals Bath NHS Foundation Trust · Remove organisation filter
Decisions
Royal United Hospitals Bath NHS Foundation Trust
AI-generated summary Miss E complained about her father's care, including incorrect IV medication, a fall due to unsecured bedrails, lack of oxygen, and poor record-keeping, which she believes worsened his condition and contributed to his death.
Royal United Hospitals Bath NHS Foundation Trust
AI-generated summary Miss X complained Royal United Hospitals Bath NHS Foundation Trust provided poor care to her father, Mr X, including delayed cancer follow-up, lack of specialist input, inappropriate discharge attempts, and poor communication about his prognosis.
Royal United Hospitals Bath NHS Foundation Trust
AI-generated summary Miss A complained ambulance staff failed to record her father's head pain after a fall, and hospital staff failed to act on head trauma or obtain imaging, which she believes led to his death.
Royal United Hospitals Bath NHS Foundation Trust
AI-generated summary Miss A complained her father was prematurely discharged three times, leading to his placement in a nursing home and subsequent death, causing her distress.
Royal United Hospitals Bath NHS Foundation Trust
AI-generated summary Miss F and Mr J complained about serious failings in Miss F's high-risk antenatal care and inadequate postnatal/bereavement support, which they believe led to their daughter's death.
Royal United Hospitals Bath NHS Foundation Trust
AI-generated summary Mr D complained he was not fully informed of all risks, including major surgery, associated with a polypectomy during a colonoscopy, leading to a perforated colon.
Royal United Hospitals Bath NHS Foundation Trust
AI-generated summary Mrs G complained the Trust failed to provide an interpreter for her husband, administered transfusions without consent, denied food, made a DNR decision without family input, and incorrectly prescribed medication.
Royal United Hospitals Bath NHS Foundation Trust
AI-generated summary Miss N complained her mother was unsafely discharged while unwell and disorientated, without family consultation, appropriate support, or correct medication type in place.