Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication. These 4,426 decisions represent approximately 1.4% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Organisation: Hampshire and Isle of Wight Healthcare · Remove organisation filter
AI-generated summary Miss B complained the Trust did not monitor her mental health/eating disorder, failed to assess her capacity, and shared information inappropriately with family, leading to hospitalisation.
AI-generated summary Trust failed to admit her husband to hospital, use available medication for mucus, or provide a higher morphine dose before his death.
AI-generated summary Miss A complained about her daughter's premature discharge, inadequate medication, lack of updated risk assessment, and insufficient aftercare, causing mental health deterioration.
AI-generated summary Mr E complained his daughter was wrongly sectioned and the Trust failed to communicate with him about her presentation before leave. This caused distress to both.
AI-generated summary The ICB wrongly found her son ineligible for care and withdrew provision, failing to take a holistic view of his complex needs.
AI-generated summary Miss A complained about CAMHS and a residential facility's lack of support, misdiagnosis, and failure to make reasonable adjustments for her daughter, leading to severe health and family impact.
AI-generated summary The Trust allegedly failed to correctly diagnose Miss R with complex PTSD, depression, and anxiety, and failed to provide necessary support.
AI-generated summary Her sister was inappropriately discharged, given unsuitable medication, and missed opportunities for readmission, which she believes led to her death.
AI-generated summary Mrs I complained the Trust changed her mental health referral from urgent to routine without notice, delayed contact, recommended unsuitable medication, and did not provide individual psychotherapy.