Gloucestershire Hospitals NHS Foundation Trust
AI-generated summary Mr P alleged the Trust failed to perform necessary brain imaging and gave inappropriate discharge advice for his wife, leading to avoidable harm and her death.
Source · Ombudsman casework
PHSO Casework Decisions
4,426 published decisions
3,735 Health (NHS)
691 Parliamentary
17% upheld or partly upheld
Range: Apr 2021–Aug 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication. These 4,426 decisions represent approximately 1.4% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Organisation: Gloucestershire Hospitals NHS Foundation Trust · Remove organisation filter
Decisions
Gloucestershire Hospitals NHS Foundation Trust
AI-generated summary Mr H complained about delays in reviewing his test results and inaccurate/delayed responses to his complaint, causing him to suffer heart palpitations and breathing problems.
Gloucestershire Hospitals NHS Foundation Trust
AI-generated summary Ms C complained the Trust failed to properly investigate and treat the cause of her abdominal pain, fainting, high blood pressure and haemorrhaging between April 2021 and September 2023.
Gloucestershire Hospitals NHS Foundation Trust
AI-generated summary Miss G complained about a lack of nurse escalation, surgical review, and delayed treatment for her father, Mr G, after he deteriorated, leading to his death.
Gloucestershire Hospitals NHS Foundation Trust
AI-generated summary Mrs T complained the Trust failed to holistically assess and monitor her mother, did not engage her on a RESPECT form, poorly documented care, and communicated poorly, contributing to her death. She also complained about the Trust's poor complaint handling.
Gloucestershire Hospitals NHS Foundation Trust
AI-generated summary Mr S complained the Trust failed to provide help as his chest pain deteriorated in the ED waiting room. He also complained the Trust failed to supply requested CCTV footage.
Gloucestershire Hospitals NHS Foundation Trust
AI-generated summary Mr F complained two Trusts delayed his urgent heart operation for over six weeks, causing significant stress, anxiety, PTSD, and physical complications.
Gloucestershire Hospitals NHS Foundation Trust
AI-generated summary Mrs E complained the Trust and Practice failed to act on allergic reactions to medication, monitor cortisol levels, address concerns about injections, and disclose her daughter's heart condition, contributing to her death.
Gloucestershire Hospitals NHS Foundation Trust
AI-generated summary A surgeon failed to investigate Miss A's rectal prolapse, another refused contingency options, and the Trust failed to act on blood tests, impacting her quality of life.
Gloucestershire Hospitals NHS Foundation Trust
AI-generated summary Ms U complained the Trust failed to diagnose and treat her parasitic head infection, causing ongoing uncomfortable symptoms such as pain, exhaustion, and heart arrhythmia.
Gloucestershire Hospitals NHS Foundation Trust
AI-generated summary Ms A complained a consultant misdiagnosed a dislocated kneecap, failed to examine her knee, and dismissed her pain as psychological, leading to prolonged suffering and necessary surgery.
Gloucestershire Hospitals NHS Foundation Trust
AI-generated summary Miss F complained the Trust failed to record/communicate about her father's restraint and discharged him without treating constipation or urine retention, contributing to his death.
Gloucestershire Hospitals NHS Foundation Trust
AI-generated summary Mrs O complained about inadequate pain relief, unheeded concerns, and failure to offer induction during labour, along with an incorrect birth time, causing a traumatic birth experience.
Gloucestershire Hospitals NHS Foundation Trust
AI-generated summary Trust failed to follow Mr I's advance decision, misdiagnosed a seizure as a fall, and shared his health information with the DVLA without consent.
Gloucestershire Hospitals NHS Foundation Trust
AI-generated summary Mrs H complained a radiologist consultant failed to identify epidural thoracic disease in Mr H's vertebra in March 2021, leading to severe pain and permanent nerve damage.
Gloucestershire Hospitals NHS Foundation Trust
AI-generated summary Mr O complained that Gloucestershire Hospitals NHS Foundation Trust failed to investigate his worsening arthritic pain during ED visits and specialist appointments, leading to a life-threatening fluid build-up.
Gloucestershire Hospitals NHS Foundation Trust
AI-generated summary Mr A complained GPs failed to recognise his son's pneumonia deterioration and about lost blood tests and inadequate care by an MS Specialist Nurse. He also complained about medication changes not being discussed and inappropriate staff behaviour.