Barts Health NHS Trust
AI-generated summary Patient complained staff sent her to the wrong ward, provided incorrect pain relief, left her unattended, and caused her to give birth in a corridor.
Source · Ombudsman casework
PHSO Casework Decisions
4,437 published decisions
3,745 Health (NHS)
692 Parliamentary
17% upheld or partly upheld
Range: Apr 2021–Aug 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication. These 4,437 decisions represent approximately 1.4% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Organisation: Barts Health NHS Trust · Remove organisation filter
Decisions
Barts Health NHS Trust
AI-generated summary Patient complained about poor surgical outcomes from a hysterectomy in 2017, including bladder perforation, inadequate aftercare, early discharge, and unprofessional staff conduct.
Barts Health NHS Trust
AI-generated summary Miss O complained about poor communication regarding pain relief and miscarriage expectations, and lack of staff support during her second-trimester miscarriage. She also alleged the mortuary gave incorrect funeral and burial information.
Barts Health NHS Trust
AI-generated summary Miss A complained about poor maternity and postnatal care, including uninvestigated bleeding, unclear communication about delivery and her son's haematoma, and inadequate care for retained placenta.