University Hospitals Birmingham NHS Foundation Trust
Miss Z complains staff at the Trust did not examine her and failed to recognise she was in labour.
Source · Ombudsman casework
PHSO Casework Decisions
4,437 published decisions
3,745 Health (NHS)
692 Parliamentary
17% upheld or partly upheld
Range: Apr 2021–Aug 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication. These 4,437 decisions represent approximately 1.4% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Organisation: University Hospitals Birmingham NHS Foundation Trust · Remove organisation filter
Decisions
University Hospitals Birmingham NHS Foundation Trust
AI-generated summary The Trust allegedly failed to appropriately manage Mr P's tracheostomy site, leading to dislodgement and bleeding, and then failed to properly manage the bleeding, causing a brain injury.
University Hospitals Birmingham NHS Foundation Trust
AI-generated summary Mrs H complained the Trust failed to administer her husband's medications and manage his nutritional needs, leading to his deterioration and preventing planned heart surgery.
University Hospitals Birmingham NHS Foundation Trust
AI-generated summary Ms A complained the Trust failed to arrange a scan and diagnose her father’s abdominal aneurysm in May 2022, leading to his sudden death a few days later.
University Hospitals Birmingham NHS Foundation Trust
AI-generated summary Mrs Y complained the Trust altered her partner's medical records, provided incomplete discharge letters, wrongly prescribed medication, used legal safeguarding inappropriately, and failed to provide follow-up care or treat encephalitis.
University Hospitals Birmingham NHS Foundation Trust
AI-generated summary Trust failed to monitor stepfather's cancer, conduct scans, or investigate symptoms and blood markers, leading to a late diagnosis and untreatable tumour.
University Hospitals Birmingham NHS Foundation Trust
AI-generated summary Mrs I complained the Trust failed to monitor her anti-D levels during her second pregnancy and did not explain the implications of her Rh D negative blood type until her third pregnancy.
University Hospitals Birmingham NHS Foundation Trust
AI-generated summary The Trust missed opportunities to diagnose her mother's cancer and handled the subsequent complaint poorly, causing significant distress and prolonged grief for the family.
University Hospitals Birmingham NHS Foundation Trust
AI-generated summary The Trust failed to document her family's questions about her mother's care, often denying they were asked, which caused avoidable pain and distress.
University Hospitals Birmingham NHS Foundation Trust
AI-generated summary Ms D complained a doctor performed an episiotomy without consent, forcibly removed her placenta, and gave stitches without pain relief during childbirth. She also alleged incorrect medical records and poor complaint handling.
University Hospitals Birmingham NHS Foundation Trust
AI-generated summary Mrs B complained Trust staff used too much water to flush her husband's feeding tube, causing him to vomit, aspirate, and subsequently die.
University Hospitals Birmingham NHS Foundation Trust
AI-generated summary Mrs P complained the Trust failed to identify her husband's cancer, provided poor inpatient care, and confusingly communicated his diagnosis and treatment.
University Hospitals Birmingham NHS Foundation Trust
AI-generated summary Mrs M complained about multiple care failures for her daughter, including treatment delays, a dirty room, a mistaken injection, poor communication, and staff conduct, causing distress and potential health risks.
University Hospitals Birmingham NHS Foundation Trust
AI-generated summary Miss A complained about restricted visits, catheterization without consent, lack of inhaler, and discharge with an unexplained wound, causing her mother distress.
University Hospitals Birmingham NHS Foundation Trust
AI-generated summary Mr B complained about the care his wife received from the Trust following a liver biopsy, stating that complications arose and she was not monitored appropriately.
University Hospitals Birmingham NHS Foundation Trust
AI-generated summary Ms A complained the Trust failed to investigate and act on her brother's abdominal swelling after surgery, leading to a bowel split, septic shock, organ failure, and his death.
University Hospitals Birmingham NHS Foundation Trust
AI-generated summary Mrs. A complained about the Trust's failure to monitor her mother's nutrition/hydration, a missed call bell, lack of discharge discussion/care plan, and poor communication.
University Hospitals Birmingham NHS Foundation Trust
AI-generated summary Mrs D complained the Trust incorrectly sutured her following an episiotomy, causing severe pain, discomfort, and psychological impact after childbirth.
University Hospitals Birmingham NHS Foundation Trust
AI-generated summary Mrs L complained that the Trust mistreated her father by forcing oral medication and rubbing his injured back hard, causing him pain and distress before his death.
University Hospitals Birmingham NHS Foundation Trust
AI-generated summary Miss I complained the Trust didn't provide additional pain relief, consider her SPD, or explain ventouse/episiotomy risks during labour, causing trauma and distress.
University Hospitals Birmingham NHS Foundation Trust
AI-generated summary Miss E complained the Trust gave inadequate advice on kidney dialysis, discharged her without proper instructions or medication, was rude, and left staples in her abdomen causing infection.
University Hospitals Birmingham NHS Foundation Trust
AI-generated summary Mr A complained his father was sexually assaulted by another patient, alleging the Trust knew of the risk but failed to safeguard and later provided false information in its response.
University Hospitals Birmingham NHS Foundation Trust
AI-generated summary Miss A complained the Trust incorrectly applied glue and steri-strips to her son's facial wound and gave no aftercare advice, resulting in a permanent, aesthetically displeasing scar.
University Hospitals Birmingham NHS Foundation Trust
AI-generated summary Mrs A complained her mother was injured by a faulty dialysis chair, the incident was undocumented, and the Trust failed to provide an adequate discharge plan, leading to her mother's fall at home.
University Hospitals Birmingham NHS Foundation Trust
AI-generated summary Ms R complained the Trust failed to give her mother accurate surgical risk information, didn't review medical records, and ignored her health conditions before surgery, which led to her death.