Source · NIPSO (NI Public Services Ombudsman)

Northern Health and Social Care Trust

NIPSO (NI Public Services Ombudsman) Upheld Reference NIPSO-202005907 Sector Health & Social Care Decided 16 January 2026

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Full decision

The Northern Trust also failed to carry out a proper investigation when the patient complained.

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Other decisions involving Northern Health and Social Care Trust

Reference Date Summary Outcome
NIPSO-202401489 10 Mar 2026 We upheld a complaint from a patient who claimed that the delay in her surgery left her with a permanent … Upheld
NIPSO-202006521 05 Dec 2025 Doctors in the Emergency Department of Antrim Area Hospital followed the correct procedures when they treated a man. Although there … Not Upheld
NIPSO-202004300 10 Nov 2025 A young boy who had autism and was non-verbal was left in pain after the Northern Health Trust failed to … Upheld
NIPSO-202400522 28 Oct 2025 The Northern Trust failed to develop an appropriate plan for managing a patient’s incontinence during his stay in Causeway Hospital. Upheld
NIPSO-202400815 14 Oct 2025 The care provided to a patient who attended the Emergency Department of Antrim Area Hospital with abdominal pain was reasonable … Not Upheld
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