We upheld a complaint from a patient who claimed that the delay in her surgery left her with a permanent disability. We also found that the Trust failed to communicate with her about her care and treatment.
Source · NIPSO (NI Public Services Ombudsman)
Northern Health and Social Care Trust
NIPSO (NI Public Services Ombudsman)
Upheld
Reference NIPSO-202401489
Sector Health & Social Care
Decided 10 March 2026
View Northern Health and Social Care Trust scorecard
Original decision on the NIPSO (NI Public Services Ombudsman) website ↗