We upheld a complaint from a patient who claimed that the delay in her surgery left her with a permanent disability. We also found that the Trust failed to communicate with her about her care and treatment.
Source · NIPSO (NI Public Services Ombudsman)
Northern Health and Social Care Trust
NIPSO (NI Public Services Ombudsman)
Upheld
Reference NIPSO-202401489
Sector Health & Social Care
Decided 10 March 2026
View Northern Health and Social Care Trust scorecard
Full decision
Other decisions involving Northern Health and Social Care Trust
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| NIPSO-202005907 | 16 Jan 2026 | The Northern Trust also failed to carry out a proper investigation when the patient complained. | Upheld |
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| NIPSO-202004300 | 10 Nov 2025 | A young boy who had autism and was non-verbal was left in pain after the Northern Health Trust failed to … | Upheld |
| NIPSO-202400522 | 28 Oct 2025 | The Northern Trust failed to develop an appropriate plan for managing a patient’s incontinence during his stay in Causeway Hospital. | Upheld |
| NIPSO-202400815 | 14 Oct 2025 | The care provided to a patient who attended the Emergency Department of Antrim Area Hospital with abdominal pain was reasonable … | Not Upheld |