The Northern Trust should not have left it to the day of the surgery to explain to a patient the potential complications. The patient said that if she had known the possible consequences she would not have given her consent.
Source · NIPSO (NI Public Services Ombudsman)
Northern Health and Social Care Trust
NIPSO (NI Public Services Ombudsman)
Upheld
Reference NIPSO-202006867
Sector Health & Social Care
Decided 14 August 2025
View Northern Health and Social Care Trust scorecard
Original decision on the NIPSO (NI Public Services Ombudsman) website ↗