Source · NIPSO (NI Public Services Ombudsman)

Northern Ireland Housing Executive

NIPSO (NI Public Services Ombudsman) Upheld Reference NIPSO-202002847 Sector Housing Decided 24 February 2026

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Local housing allowance re-freeze

Original decision on the NIPSO (NI Public Services Ombudsman) website ↗

Full decision

The Northern Ireland Housing Executive did not fully explain to a resident how it had addressed his concerns about his partner’s safety in the area around their property.

View original on NIPSO (NI Public Se… website

Other decisions involving Northern Ireland Housing Executive

Reference	Date	Summary	Outcome
NIPSO-202400351	02 Dec 2025	The Northern Ireland Housing Executive failed to properly investigate a man’s complaint about anti-social behaviour.	Upheld
NIPSO-ombudsman-begins-investigation-northern-ireland-housing-executive	25 Jun 2025	The Ombudsman has written to the Chief Executive of the Northern Ireland Housing Executive to say she has commenced an …	Other
NIPSO-ombudsman-proposes-own-initiative-investigation-housing-executive	26 Feb 2025	The Northern Ireland Public Services Ombudsman is proposing to investigate the actions of the region’s largest social housing landlord, the …	Other
NIPSO-202004826	20 Jan 2025	A man claimed he was treated unfairly by the Housing Executive when it rejected his application for a three-bedroomed house.	Not Upheld
NIPSO-202004479	30 Oct 2024	The Ombudsman has said she ‘cannot ignore’ the Housing Executive's continued poor response to concerns raised by its service users.	Upheld

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