The Ombudsman has said she ‘cannot ignore’ the Housing Executive's continued poor response to concerns raised by its service users.
Source · NIPSO (NI Public Services Ombudsman)
Northern Ireland Housing Executive
NIPSO (NI Public Services Ombudsman)
Upheld
Reference NIPSO-202004479
Sector Housing
Decided 30 October 2024
View Northern Ireland Housing Executive scorecard
Full decision
Other decisions involving Northern Ireland Housing Executive
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| NIPSO-202002847 | 24 Feb 2026 | The Northern Ireland Housing Executive did not fully explain to a resident how it had addressed his concerns about his … | Upheld |
| NIPSO-202400351 | 02 Dec 2025 | The Northern Ireland Housing Executive failed to properly investigate a man’s complaint about anti-social behaviour. | Upheld |
| NIPSO-ombudsman-begins-investigation-northern-ireland-housing-executive | 25 Jun 2025 | The Ombudsman has written to the Chief Executive of the Northern Ireland Housing Executive to say she has commenced an … | Other |
| NIPSO-ombudsman-proposes-own-initiative-investigation-housing-executive | 26 Feb 2025 | The Northern Ireland Public Services Ombudsman is proposing to investigate the actions of the region’s largest social housing landlord, the … | Other |
| NIPSO-202004826 | 20 Jan 2025 | A man claimed he was treated unfairly by the Housing Executive when it rejected his application for a three-bedroomed house. | Not Upheld |