Source · NIPSO (NI Public Services Ombudsman)

Northern Ireland Housing Executive

NIPSO (NI Public Services Ombudsman) Upheld Reference NIPSO-202004479 Sector Housing Decided 30 October 2024

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Full decision

The Ombudsman has said she ‘cannot ignore’ the Housing Executive's continued poor response to concerns raised by its service users.

Reference	Date	Summary	Outcome
NIPSO-202002847	24 Feb 2026	The Northern Ireland Housing Executive did not fully explain to a resident how it had addressed his concerns about his …	Upheld
NIPSO-202400351	02 Dec 2025	The Northern Ireland Housing Executive failed to properly investigate a man’s complaint about anti-social behaviour.	Upheld
NIPSO-ombudsman-begins-investigation-northern-ireland-housing-executive	25 Jun 2025	The Ombudsman has written to the Chief Executive of the Northern Ireland Housing Executive to say she has commenced an …	Other
NIPSO-ombudsman-proposes-own-initiative-investigation-housing-executive	26 Feb 2025	The Northern Ireland Public Services Ombudsman is proposing to investigate the actions of the region’s largest social housing landlord, the …	Other
NIPSO-202004826	20 Jan 2025	A man claimed he was treated unfairly by the Housing Executive when it rejected his application for a three-bedroomed house.	Not Upheld