We criticised how a complaint was handled by the Northern Ireland Housing Executive, concluding that it appeared ‘unimportant’ to the organisation to deal with complaints quickly and effectively.
Source · NIPSO (NI Public Services Ombudsman)
Northern Ireland Housing Executive
NIPSO (NI Public Services Ombudsman)
Upheld
Reference NIPSO-202001670
Sector Housing
Decided 28 September 2023
View Northern Ireland Housing Executive scorecard
Original decision on the NIPSO (NI Public Services Ombudsman) website ↗