A woman complained that frequent visits by carers caused her brother to experience unnecessary stress and anxiety. We found the visits were undertaken in line with the relevant guidance and procedures.
Source · NIPSO (NI Public Services Ombudsman)
Northern Health and Social Care Trust
NIPSO (NI Public Services Ombudsman)
Not Upheld
Reference NIPSO-202001539
Sector Health & Social Care
Decided 11 June 2024
View Northern Health and Social Care Trust scorecard
Original decision on the NIPSO (NI Public Services Ombudsman) website ↗