A woman complained about a Trust’s decision not to allow her son to be his brother’s paid carer. We found that social workers provided the family with appropriate support, but asked the Trust to re-examine its decision as we could not be sure it had correctly applied Departmental guidance.
Source · NIPSO (NI Public Services Ombudsman)
Northern Health and Social Care Trust
NIPSO (NI Public Services Ombudsman)
Upheld
Reference NIPSO-202003167
Sector Health & Social Care
Decided 25 January 2024
View Northern Health and Social Care Trust scorecard
Original decision on the NIPSO (NI Public Services Ombudsman) website ↗