Source · NIPSO (NI Public Services Ombudsman)

Northern Health and Social Care Trust

NIPSO (NI Public Services Ombudsman) Upheld Reference NIPSO-202001919 Sector Health & Social Care Decided 28 July 2023

View Northern Health and Social Care Trust scorecard

Care plan failures Inaccurate and inaccessible patient records

Original decision on the NIPSO (NI Public Services Ombudsman) website ↗

Full decision

A woman complained about how long it took the Northern Health Trust to provide her late son with a routine test for heart disease, and about its subsequent failure to monitor his condition.

View original on NIPSO (NI Public Se… website

Other decisions involving Northern Health and Social Care Trust

Reference	Date	Summary	Outcome
NIPSO-202401489	10 Mar 2026	We upheld a complaint from a patient who claimed that the delay in her surgery left her with a permanent …	Upheld
NIPSO-202005907	16 Jan 2026	The Northern Trust also failed to carry out a proper investigation when the patient complained.	Upheld
NIPSO-202006521	05 Dec 2025	Doctors in the Emergency Department of Antrim Area Hospital followed the correct procedures when they treated a man. Although there …	Not Upheld
NIPSO-202004300	10 Nov 2025	A young boy who had autism and was non-verbal was left in pain after the Northern Health Trust failed to …	Upheld
NIPSO-202400522	28 Oct 2025	The Northern Trust failed to develop an appropriate plan for managing a patient’s incontinence during his stay in Causeway Hospital.	Upheld

View all decisions for this organisation

Source decision Back to decisions list