Source · NIPSO (NI Public Services Ombudsman)

Causeway Coast and Glens Borough Council

NIPSO (NI Public Services Ombudsman) Other Reference NIPSO-201915620 Sector Local Government Decided 08 December 2021

Complaint record keeping failures

Original decision on the NIPSO (NI Public Services Ombudsman) website ↗

Full decision

We asked Causeway Coast & Glens Borough Council to take a number of learning points from our investigation into the way it dealt with a complaint that a wind turbine breached planning control.

View original on NIPSO (NI Public Se… website

Other decisions involving Causeway Coast and Glens Borough Council

Reference	Date	Summary	Outcome
NIPSO-202003163	20 Aug 2025	Causeway Coast and Glens Borough Council failed to keep a charity updated on the status of its complaint.	Upheld
NIPSO-201915457	03 Oct 2023	We found failures in Causeway Coast and Glens Borough Council’s decision to take no action over an independent report which …	Upheld
NIPSO-202001035	31 Jul 2023	We asked Causeway Coast and Glens Borough Council to refund thousands of pounds to a woman after we found it …	Upheld
NIPSO-17922	03 Oct 2019	The Ombudsman has upheld a complaint about the way planning officials within Causeway Coast and Glens Borough Council dealt with …	Other

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