Source · Ombudsman decisions
NIPSO Individual Decisions
457 total decisions
192 investigated
139 upheld
72% upheld of investigated
Years: Jul 2000–Mar 2026
457 published decisions from the NI Public Services Ombudsman. The Northern Ireland Public Services Ombudsman investigates complaints about NI government departments, agencies, councils, and public bodies. Source: nipso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| NIPSO-lost-translation | GP | Health & Social Care | Other | 20 Mar 2025 |
| NIPSO-202004555 | Southern Health and Social Care Trust | Health & Social Care | Upheld | 18 Mar 2025 |
| NIPSO-202004023 | GP | Health & Social Care | Upheld | 10 Mar 2025 |
| NIPSO-202005569 | Belfast City Council | Local Government | Not Upheld | 10 Mar 2025 |
| NIPSO-202005152 | GP | Health & Social Care | Not Upheld | 10 Mar 2025 |
| NIPSO-202001704 | Belfast Health and Social Care Trust | Health & Social Care | Upheld | 6 Mar 2025 |
| NIPSO-202002565 | Belfast Health and Social Care Trust | Health & Social Care | Upheld | 4 Mar 2025 |
| NIPSO-202002627 | Northern Health and Social Care Trust | Health & Social Care | Upheld | 4 Mar 2025 |
| NIPSO-ombudsman-proposes-own-initiative-investigation-housing-executive | Northern Ireland Housing Executive | Housing | Other | 26 Feb 2025 |
| NIPSO-202005702 | GP | Health & Social Care | Not Upheld | 20 Feb 2025 |
| NIPSO-202001626 | Western Health and Social Care Trust | Health & Social Care | Upheld | 29 Jan 2025 |
| NIPSO-202002913 | Secondary school | Education | Upheld | 20 Jan 2025 |
| NIPSO-202004496 | GP | Health & Social Care | Upheld | 20 Jan 2025 |
| NIPSO-202004826 | Northern Ireland Housing Executive | Housing | Not Upheld | 20 Jan 2025 |
| NIPSO-202004565 | Primary School | Education | Upheld | 20 Jan 2025 |
| NIPSO-202003738 | Belfast Health and Social Care Trust | Health & Social Care | Upheld | 20 Jan 2025 |
| NIPSO-202003438 | GP | Health & Social Care | Not Upheld | 20 Jan 2025 |
| NIPSO-202005344 | Belfast Health and Social Care Trust | Health & Social Care | Not Upheld | 20 Jan 2025 |
| NIPSO-202004513 | GP | Health & Social Care | Upheld | 17 Jan 2025 |
| NIPSO-202004474 | Western Health and Social Care Trust | Health & Social Care | Not Upheld | 15 Jan 2025 |
| NIPSO-202003373 | Western Health and Social Care Trust | Health & Social Care | Upheld | 2 Dec 2024 |
| NIPSO-202004119 | Belfast Health and Social Care Trust | Health & Social Care | Upheld | 2 Dec 2024 |
| NIPSO-202004461 | GP | Health & Social Care | Not Upheld | 2 Dec 2024 |
| NIPSO-202004929 | South Eastern Health and Social Care Trust | Health & Social Care | Not Upheld | 2 Dec 2024 |
| NIPSO-202001016 | Western Health and Social Care TrustNorthern Ireland Hospice | Health & Social Care | Not Upheld | 2 Dec 2024 |