This report provides an overview of our assessment of the provision of Interpreting Services in GP practices for patients who are not proficient in English. It is the first in a series of Overview Reports which review issues that are creating potential barriers to accessing healthcare.
Source · NIPSO (NI Public Services Ombudsman)
GP
NIPSO (NI Public Services Ombudsman)
Other
Reference NIPSO-lost-translation
Sector Health & Social Care
Decided 20 March 2025
View GP scorecard
Full decision
Other decisions involving GP
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| NIPSO-removal-patients-their-general-practice-service | 03 Feb 2026 | This report looks at the inconsistent and often incorrect ways in which GP practices remove patients from their lists. | Other |
| NIPSO-202400471 | 02 Dec 2025 | A patient’s daughter complained he should not have had to wait for the results of blood tests before being sent … | Not Upheld |
| NIPSO-202006031 | 17 Sep 2025 | A decision by a medical practice to stop prescribing a patient’s medication was appropriate. | Not Upheld |
| NIPSO-202006852 | 03 Sep 2025 | A GP practice followed procedure when withdrawing a man’s medication but failed to properly answer his questions when he made … | Upheld |
| NIPSO-202005762 | 03 Jun 2025 | A woman claimed that if her late husband’s weight loss been investigated properly his cancer may have been detected sooner. … | Upheld |