Source · NIPSO (NI Public Services Ombudsman)

GP

NIPSO (NI Public Services Ombudsman) Other Reference NIPSO-lost-translation Sector Health & Social Care Decided 20 March 2025

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Original decision on the NIPSO (NI Public Services Ombudsman) website ↗

Full decision

This report provides an overview of our assessment of the provision of Interpreting Services in GP practices for patients who are not proficient in English. It is the first in a series of Overview Reports which review issues that are creating potential barriers to accessing healthcare.

View original on NIPSO (NI Public Se… website

Other decisions involving GP

Reference	Date	Summary	Outcome
NIPSO-removal-patients-their-general-practice-service	03 Feb 2026	This report looks at the inconsistent and often incorrect ways in which GP practices remove patients from their lists.	Other
NIPSO-202400471	02 Dec 2025	A patient’s daughter complained he should not have had to wait for the results of blood tests before being sent …	Not Upheld
NIPSO-202006031	17 Sep 2025	A decision by a medical practice to stop prescribing a patient’s medication was appropriate.	Not Upheld
NIPSO-202006852	03 Sep 2025	A GP practice followed procedure when withdrawing a man’s medication but failed to properly answer his questions when he made …	Upheld
NIPSO-202005762	03 Jun 2025	A woman claimed that if her late husband’s weight loss been investigated properly his cancer may have been detected sooner. …	Upheld

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