25-023-460
Summary (the LGO's words)Mrs K complained about her two children’s school transport including late and missed pick-ups, a lack of consistency, ignoring instructions …
LGO (Local Government & Social Care Ombudsman) decision
Essex County Council
Decision date 13 September 2026
Reference 26-016-408
Outcome: Closed after initial enquiries
Sector: Transport and highways
Category: Traffic management
Body on this site: Essex County Council
Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗ All LGO decisions
Decision summary
The full decision text is not held on this site. The original decision on the LGO (Local Government & Social Care Ombudsman) website is linked above.
Summary (the LGO's words, from its website)
We will not investigate this complaint about how the Council handled X’s concerns about road signs in its area. This is because we have decided any injustice is not significant enough to justify our involvement.
From: LGO (Local Government & Social Care Ombudsman), decision 26-016-408, 13 September 2026