25-023-460
Summary (the LGO's words)Mrs K complained about her two children’s school transport including late and missed pick-ups, a lack of consistency, ignoring instructions …
LGO (Local Government & Social Care Ombudsman) decision
Essex County Council
Decision date 15 September 2026
Reference 26-006-492
Outcome: Closed after initial enquiries
Sector: Transport and highways
Category: Parking and other penalties
Body on this site: Essex County Council
Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗ All LGO decisions
Decision summary
The full decision text is not held on this site. The original decision on the LGO (Local Government & Social Care Ombudsman) website is linked above.
Summary (the LGO's words, from its website)
We will not investigate this complaint about the Council approving and installing a dropped kerb at Miss X’s property without identifying an existing traffic regulation order. This is because any injustice caused is not significant enough to warrant further investigation.
From: LGO (Local Government & Social Care Ombudsman), decision 26-006-492, 15 September 2026