26-015-822
Summary (the LGO's words)We will not investigate Mr X’s historic complaint about time he spent in the care of the Council. The complaint …
LGO (Local Government & Social Care Ombudsman) decision
London Borough of Merton
Decision date 10 September 2026
Reference 26-015-571
Outcome: Closed after initial enquiries
Sector: Transport and highways
Category: Parking and other penalties
Body on this site: Merton Council
Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗ All LGO decisions
Decision summary
The full decision text is not held on this site. The original decision on the LGO (Local Government & Social Care Ombudsman) website is linked above.
Summary (the LGO's words, from its website)
We will not investigate this complaint requesting the Council refund Mrs X’s payments for 4 Penalty Charge Notices. It would have been reasonable to expect Mrs X to use the statutory representations and appeals procedure.
From: LGO (Local Government & Social Care Ombudsman), decision 26-015-571, 10 September 2026