We will not investigate Mr X’s complaint about a claim for damage to his motor vehicle. This is because Mr X has an alternative legal remedy, to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent, and it is therefore reasonable to expect Mr X to seek a remedy in court.
Source · LGO (Local Government & Social Care Ombudsman)
Gloucestershire County Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 26-011-165
Sector Transport And Highways
Category Highway Repair And Maintenance
Decided 20 July 2026
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Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗
Publisher summary
Full decision text is not available in the index.
Read on the LGO (Local Government & Social Care Ombudsman) website