LGO (Local Government & Social Care Ombudsman) decision

Cornwall Council

Decision date 13 September 2026 Reference 26-008-705 Outcome: Closed after initial enquiries Sector: Adult care services Category: Safeguarding Body on this site: Cornwall Council

Decision summary

The full decision text is not held on this site. The original decision on the LGO (Local Government & Social Care Ombudsman) website is linked above.

Summary (the LGO's words, from its website)

We will not investigate this complaint about the care provided to Ms Y’s relative. This is because the core complaint matters are late and there are no good reasons for the Ombudsman to investigate now. And there is insufficient evidence of injustice in the Council’s complaints handling.

From: LGO (Local Government & Social Care Ombudsman), decision 26-008-705, 13 September 2026