LGO (Local Government & Social Care Ombudsman) decision
Cornwall Council
Decision date 13 September 2026
Reference 26-008-705
Outcome: Closed after initial enquiries
Sector: Adult care services
Category: Safeguarding
Body on this site: Cornwall Council
Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗ All LGO decisions
Decision summary
The full decision text is not held on this site. The original decision on the LGO (Local Government & Social Care Ombudsman) website is linked above.
Summary (the LGO's words, from its website)
We will not investigate this complaint about the care provided to Ms Y’s relative. This is because the core complaint matters are late and there are no good reasons for the Ombudsman to investigate now. And there is insufficient evidence of injustice in the Council’s complaints handling.
From: LGO (Local Government & Social Care Ombudsman), decision 26-008-705, 13 September 2026