Canterbury City Council

The Council was not at fault for its initial handling of Mr X’s homelessness application and housing register application. It accepted its homelessness duty to Mr X, offered him interim accommodation and properly assessed his housing priority. The Council was at fault for later delays in deciding whether it owed Mr X a main housing duty and medical priority. This caused Mr X uncertainty but did not impact Mr X’s homelessness or housing applications. The Council has agreed to apologise to Mr X.