Source · LGO (Local Government & Social Care Ombudsman)

Canterbury City Council

LGO (Local Government & Social Care Ombudsman) Not Upheld Reference 25-014-299 Sector Housing Category Allocations Decided 21 July 2026

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Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗

Publisher summary

Miss X complains the Council did not deal with her housing and homelessness properly, causing avoidable distress and incorrect housing priority being granted. The Council is not at fault.

Full decision text is not available in the index.

Read on the LGO (Local Government & Social Care Ombudsman) website

Other decisions involving Canterbury City Council

Reference	Date	Summary	Outcome
26-002-787	16 Jul 2026	The Council was not at fault for its initial handling of Mr X’s homelessness application and housing register application. It …	Upheld
26-006-284	16 Jul 2026	We will not investigate Mr X’s complaint about the enforcement of multiple Penalty Charge Notices for alleged parking or traffic …	Other
25-027-619	26 May 2026	We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault …	Other
25-023-706	26 Apr 2026	Summary: We will not investigate this complaint about a planning application. This is because further investigation would not lead to …	Other
25-014-614	22 Apr 2026	Summary: We will not investigate Ms X’s complaint about the Council’s delay in assessing her housing register application and its …	Other

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