London Tribunals

We will not investigate this complaint about a Penalty Charge Notice and a tribunal hearing. The matter has been considered through the statutory appeal process, and we cannot question the tribunal’s decision or events at the hearing. This includes the complainant’s concerns about procedural fairness at the hearing, which are matters for the tribunal process and not the Ombudsman.We also will not investigate the Authority’s complaint handling in isolation, as it is not separable from matters we cannot investigate