We will not investigate the Council’s refusal to consider Ms X’s concerns about a Prohibition Order. This is because it was reasonable to expect Ms X to appeal to a Tribunal against the issuing of the Order. It is not proportionate to investigate the complaint handling in isolation. Further, Ms X can raise her concerns about the Council’s alleged failure to provide information, to the Information Commissioner as it is better placed to consider.
Source · LGO (Local Government & Social Care Ombudsman)
East Suffolk Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-031-222
Sector Housing
Category Other
Decided 21 May 2026
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Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗
Publisher summary
Full decision text is not available in the index.
Read on the LGO (Local Government & Social Care Ombudsman) website