We will not investigate Mr X’s complaint about the Council's response to his reports of defective workmanship in his home completed under a government grant scheme. The courts are better placed to consider a dispute about liability and whether the Council should pay damages. There is insufficient evidence of fault to warrant an investigation.
Source · LGO (Local Government & Social Care Ombudsman)
East Suffolk Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-002-558
Sector Housing
Category Private Housing
Decided 07 June 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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