We will not investigate Mr X’s complaint about the Council’s decision he will need to pay for a replacement bin after his was damaged. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
Source · LGO (Local Government & Social Care Ombudsman)
Mole Valley District Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-025-883
Sector Environment And Regulation
Category Refuse And Recycling
Decided 25 June 2026
View Mole Valley District Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving Mole Valley District Council
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-006-268 | — | Upheld | |
| 25-019-700 | — | Other | |
| 25-023-227 | 30 Jun 2026 | We will not investigate Mr X’s complaint about a planning decision in 2021 and the Council’s more recent actions related … | Other |
| 25-025-203 | 22 Jun 2026 | We will not investigate this complaint about how the Council dealt with Mrs X’s reports of anti-social behaviour. This is … | Other |
| 26-005-581 | 09 Jun 2026 | We will not investigate Miss B’s complaint about the Council charging a council tax premium on a property she inherited … | Other |