Source · LGO (Local Government & Social Care Ombudsman)

London Travelwatch

LGO (Local Government & Social Care Ombudsman) Other Reference 25-025-452 Sector Transport And Highways Category Public Transport Decided 10 May 2026

Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗

Publisher summary

We will not investigate this complaint about London Travelwatch’s handling of Mr X’s complaint about a public transport service. This is because there is not enough evidence of fault by London Travelwatch, its actions did not cause Mr X significant injustice and we could not achieve any worthwhile outcome for Mr X even if we did investigate.

Full decision text is not available in the index.

Read on the LGO (Local Government & Social Care Ombudsman) website

Other decisions involving London Travelwatch

Reference	Date	Summary	Outcome
25-022-420	05 May 2026	We will not investigate Mr X’s complaint. This is because it concerns liability for an injury sustained on public transport, …	Other
25-013-594	12 Nov 2025	Summary: We will not investigate this complaint about London Travelwatch’s handling of Miss X’s complaint about a rail provider. This …	Other
24-005-770	17 Sep 2024	Summary: We will not investigate Mr X’s complaint that London Travelwatch has not properly responded to his concerns about a …	Other
24-002-431	26 Jun 2024	Summary: We will not investigate Mr X’s complaint that London Travelwatch failed to properly deal with his complaints about another …	Other
22-002-699	09 Jun 2022	Summary: We will not investigate Mr X’s complaint that London Travelwatch failed to resolve his complaint against Transport for London. …	Other

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