We will not investigate Mr X’s complaint. This is because it concerns liability for an injury sustained on public transport, which the courts are better suited to determine
Source · LGO (Local Government & Social Care Ombudsman)
London Travelwatch
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-022-420
Sector Transport And Highways
Category Public Transport
Decided 05 May 2026
Summary
Full decision text not yet fetched.
Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving London Travelwatch
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-025-452 | 10 May 2026 | We will not investigate this complaint about London Travelwatch’s handling of Mr X’s complaint about a public transport service. This … | Other |
| 25-013-594 | 12 Nov 2025 | Summary: We will not investigate this complaint about London Travelwatch’s handling of Miss X’s complaint about a rail provider. This … | Other |
| 24-005-770 | 17 Sep 2024 | Summary: We will not investigate Mr X’s complaint that London Travelwatch has not properly responded to his concerns about a … | Other |
| 24-002-431 | 26 Jun 2024 | Summary: We will not investigate Mr X’s complaint that London Travelwatch failed to properly deal with his complaints about another … | Other |
| 22-002-699 | 09 Jun 2022 | Summary: We will not investigate Mr X’s complaint that London Travelwatch failed to resolve his complaint against Transport for London. … | Other |