We will not investigate Ms X’s complaint about the Care Provider breaching confidentiality and its care workers not wearing uniform. This is because the injustice is not significant enough, there is another body better placed, we could not add to the previous investigation and we cannot achieve the outcome Ms X wants.
Source · LGO (Local Government & Social Care Ombudsman)
Midshires Care Limited
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-023-142
Sector Adult Care Services
Category Domiciliary Care
Decided 17 June 2026
Summary
Full decision text not yet fetched.
Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving Midshires Care Limited
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-015-897 | 20 May 2026 | We will not investigate this complaint about the quality of care provided to Mr Y and the way the Care … | Upheld |
| 24-017-966 | 22 Jun 2025 | Summary: Mr X complained about a live in carer’s treatment of Mr Y following an accusation Mr Y had used … | Not Upheld |
| 24-021-020 | 17 Jun 2025 | Summary: We will not investigate Miss X’s complaint about the Care Provider’s handling of her grandmother’s care. The Care Provider … | Other |
| 24-001-994 | 05 Nov 2024 | Summary: The care provider did not apply the contract terms properly and has now agreed to refund the relevant notice … | Upheld |
| 24-005-542 | 22 Sep 2024 | Summary: We will not investigate this complaint about overpayment for adult social care at home. This is because the Care … | Upheld |