Source · LGO (Local Government & Social Care Ombudsman)

London Borough of Lambeth

LGO (Local Government & Social Care Ombudsman) Other Reference 25-023-066 Sector Benefits And Tax Category Housing Benefit And Council Tax Benefit Decided 11 February 2026

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Inter-agency benefit data sharing Algorithmic Bias in Benefit Claims DWP policy impact assessment

Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗

Publisher summary

We will not investigate Mrs X’s complaint about the Council’s decision to stop her housing benefit. This is because part of her complaint is late and we have seen no good reason why she could not have come to us sooner. I have not found enough evidence of fault to warrant investigating the other part of her complaint.

Full decision text is not available in the index.

Read on the LGO (Local Government & Social Care Ombudsman) website

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