We will not investigate Mrs X’s complaint about the Council’s decision to stop her housing benefit. This is because part of her complaint is late and we have seen no good reason why she could not have come to us sooner. I have not found enough evidence of fault to warrant investigating the other part of her complaint.
Source · LGO (Local Government & Social Care Ombudsman)
London Borough of Lambeth
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-023-066
Sector Benefits And Tax
Category Housing Benefit And Council Tax Benefit
Decided 11 February 2026
View London Borough of Lambeth scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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