Source · LGO (Local Government & Social Care Ombudsman)

Luton Borough Council

LGO (Local Government & Social Care Ombudsman) Upheld Reference 25-022-578 Sector Children S Care Services Category Other Decided 26 July 2026

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Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗

Publisher summary

We will not investigate this complaint about the actions of the Council’s Local Authority Designated Officer. The Council has agreed to make a symbolic payment to Mrs X and progress her complaint through its corporate complaints process.

Full decision text is not available in the index.

Read on the LGO (Local Government & Social Care Ombudsman) website

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Reference	Date	Summary	Outcome
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25-029-302	14 Jul 2026	We will not investigate this complaint about the Council’s installation of bollards in front of Mr X’s drive because there …	Other
25-027-301	01 Jul 2026	We will not investigate this complaint about Mr X’s claim for reimbursement for damage caused by a foster child. This …	Other
25-008-696	23 Jun 2026	The Council was at fault for failing to carry out a risk assessment after Mrs X raised safeguarding concerns about …	Upheld

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