The Council was at fault for failing to carry out a risk assessment after Mrs X raised safeguarding concerns about transporting her foster children. However, this did not cause Mrs X a significant injustice. The Council was not at fault for failing to listen to the voice of the children as there are records to show it did this. The Council also provided appropriate support to assist with the family’s needs, so it was not at fault.
Source · LGO (Local Government & Social Care Ombudsman)
Luton Borough Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-008-696
Sector Children S Care Services
Category Fostering
Decided 23 June 2026
View Luton Borough Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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