We will not investigate Ms X’s complaint about the Council’s handling of her homelessness application. It is reasonable to expect Ms X to have appealed to the county court against the Council’s decision to end the prevention duty.
Source · LGO (Local Government & Social Care Ombudsman)
Broxbourne Borough Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-014-619
Sector Housing
Category Homelessness
Decided 12 May 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving Broxbourne Borough Council
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-014-971 | — | Other | |
| 25-016-405 | — | Other | |
| 25-010-370 | — | Other | |
| 25-013-742 | — | Upheld | |
| 25-010-849 | 26 May 2026 | Miss X complained about the way the Council dealt with her housing and homelessness applications. We found there was fault … | Upheld |