We will not investigate this complaint about how the Council charged Miss X for her care costs. Part of the complaint is late and there are no good reasons for us to exercise discretion to consider it now. For the remainder of the complaint there is no worthwhile outcome achievable by our involvement.
Source · LGO (Local Government & Social Care Ombudsman)
Newcastle upon Tyne City Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-013-904
Sector Adult Care Services
Category Charging
Decided 13 February 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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