We found the Council at fault for delays in completing an Education, Health and Care Plan for Mrs X’s child and for failing to provide them with a suitable education. The Council’s actions caused distress for Mrs X and caused her child to miss out on education. The Council has agreed to apologise and make a payment to recognise the injustice caused.
Source · LGO (Local Government & Social Care Ombudsman)
Cambridgeshire County Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-013-381
Sector Education
Category Special Educational Needs
Decided 23 July 2026
View Cambridgeshire County Council scorecard
Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗
Publisher summary
Full decision text is not available in the index.
Read on the LGO (Local Government & Social Care Ombudsman) website