Source · LGO (Local Government & Social Care Ombudsman)

London Borough of Ealing

LGO (Local Government & Social Care Ombudsman) Upheld Reference 25-012-878 Sector Children S Care Services Category Other Decided 19 July 2026

View Ealing Council scorecard

Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗

Publisher summary

Miss X complained about the way the Council dealt with respite support for her and her children. There was no fault in the way the Council completed the statutory procedure, but it failed to make a payment agreed as part of this process. This caused Miss X further frustration. The Council should apologise and provide evidence of payment.

Full decision text is not available in the index.

Read on the LGO (Local Government & Social Care Ombudsman) website

Other decisions involving London Borough of Ealing

Reference	Date	Summary	Outcome
25-024-283	28 Jul 2026	We cannot investigate this complaint about the Education, Health and Care Plan process and the provision because Miss X has …	Other
25-026-067	26 Jul 2026	We will not investigate Mr X’s complaint about the Council’s actions in relation to his mental health facility admission. This …	Other
26-003-183	26 Jul 2026	We cannot investigate this complaint that the Council was at fault in preparing a report for a court. By law, …	Other
25-009-689	21 Jul 2026	Mr X complained the Council mishandled his housing application, incorrectly assessed his medical priority and mishandled subsequent homelessness application and …	Upheld
25-027-811	16 Jul 2026	We will not investigate Ms X’s complaint about parking permits. This is because Ms X has not suffered any significant …	Other

View all decisions for this organisation

Source decision Back to decisions list