Source · LGO (Local Government & Social Care Ombudsman)

Cambridge City Council

LGO (Local Government & Social Care Ombudsman) Upheld Reference 25-012-406 Sector Housing Category Homelessness Decided 25 May 2026

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Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗

Publisher summary

Miss X complained the Council delayed in dealing with her homelessness application despite her priority need due to domestic violence. We find the Council at fault for a delay in assessing Miss X’s application. The delay caused Miss X distress and frustration. The Council has agreed to apologise and make a symbolic payment to remedy the injustice caused.

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Read on the LGO (Local Government & Social Care Ombudsman) website

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