Source · LGO (Local Government & Social Care Ombudsman)

Welwyn Hatfield Borough Council

LGO (Local Government & Social Care Ombudsman) Other Reference 25-012-222 Sector Housing Category Allocations Decided 10 May 2026

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Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗

Publisher summary

We cannot investigate this complaint about the Council’s handling of disrepair in Miss X’s council-rented home. We have no jurisdiction to investigate complaints about the management of council tenancies. We will not investigate the Council’s assessment of Miss X’s priority on its housing register. There is insufficient evidence of fault which would warrant an investigation.

Full decision text is not available in the index.

Read on the LGO (Local Government & Social Care Ombudsman) website

Other decisions involving Welwyn Hatfield Borough Council

Reference	Date	Summary	Outcome
25-030-149	05 Aug 2026	Summary: We will not investigate this complaint about the Council removing a significant number of trees behind Mrs B’s home. …	Other
25-029-541	14 Jul 2026	Summary: We will not investigate this complaint about the Council’s failure to replace parking signage on a single lamppost in …	Other
25-019-107	14 Jul 2026	Summary: We decided that we should not investigate Mr X’s complaint about a noise nuisance. We found the Council’s investigation …	Upheld
25-024-273	03 Jun 2026	We will not investigate Miss X’s complaint about council tax recovery. This is because the Council has remedied the injustice …	Upheld
25-026-849	24 Mar 2026	Summary: We will not investigate this complaint about recovery of an overpayment because there is insufficient evidence of fault by …	Other

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