We cannot investigate this complaint about the Council’s handling of disrepair in Miss X’s council-rented home. We have no jurisdiction to investigate complaints about the management of council tenancies. We will not investigate the Council’s assessment of Miss X’s priority on its housing register. There is insufficient evidence of fault which would warrant an investigation.
Source · LGO (Local Government & Social Care Ombudsman)
Welwyn Hatfield Borough Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-012-222
Sector Housing
Category Allocations
Decided 10 May 2026
View Welwyn Hatfield Borough Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving Welwyn Hatfield Borough Council
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-008-704 | — | Other | |
| 25-012-315 | — | Other | |
| 25-011-195 | — | Other | |
| 25-024-209 | — | Other | |
| 25-024-273 | 03 Jun 2026 | We will not investigate Miss X’s complaint about council tax recovery. This is because the Council has remedied the injustice … | Upheld |